Recycling is smart. Especially when it helps recharge the battery pack. When you apply the brakes in a conventional vehicle, the energy is lost due to friction. During braking in the Milan Hybrid, the electric motor captures 94 percent of this energy that is normally lost and sends it back to the battery pack to be stored for later use.

Where can Milan Hybrid be serviced?

· Service is provided through Mercury Dealerships.

Can this vehicle be jump-started?

· Yes, absolutely. The 2010 Mercury Milan Hybrid can be treated just like any other vehicle and jump-started.

Is Milan Hybrid eligible for a tax credit?

· Yes, Milan Hybrid has been approved by the IRS for a tax credit of $1,700. Customers who purchase a Milan Hybrid by September 30, 2009, may be eligible to claim this tax credit.** For complete information on the federal tax credit program, visit the IRS Web Site at http://www.irs.gov. For tax credit comparisons between vehicles, visit http://www.fueleconomy.gov/feg/tax_hybrid.shtml. These websites are updated periodically and may not yet include all current information regarding 2009 and 2010 model year vehicles.

**This information is not intended as tax advice. The tax benefit will depend on your individual tax circumstances. The tax credit will begin to phase out for purchases made after 3/31/09. Consult your tax advisor or the IRS to confirm the amount of credit that you can claim.

Is Milan Hybrid part of the carbon-offset program?

· Yes. Milan Hybrid is produced under a carbon-offset program. By funding U.S.-based renewable clean-energy projects that reduce emissions elsewhere, Mercury offsets greenhouse gases at its Kansas City plant by the same amount released during the manufacture of each 2010 Milan Hybrid.

Should I plug Milan Hybrid into a wall socket for recharging?

· No, the Milan Hybrid never has to be plugged into an electrical outlet. The Regenerative Braking System in the vehicle automatically recharges the battery pack.

Where can I get fuel for Milan Hybrid?

· The same place where you would go for a nonhybrid vehicle — a gas station. Milan Hybrid operates on 87-octane fuel. **This information is not intended as tax advice. The tax benefit will depend on your individual tax circumstances. The tax credit will begin to phase out for purchases made after 3/31/09. Consult your tax advisor or the IRS to confirm the amount of credit that you can claim.

When you purchase the new 2010 Mercury Milan Hybrid, you may lower your fuel costs. But thanks to an IRS-approved tax credit,* you may lower your tax bill too.

· If you make your purchase 10/1/09-3/31/10, the available tax credit is $850

· For purchases made on 4/1/10 or later, the tax credit will no longer be available.

* This information is not intended as tax advice. The tax benefit will depend on your individual tax circumstances. As required under current federal law, the tax credit began to phase out for purchases made after March 31, 2009, and will phase out completely for purchases made after March 31, 2010. Please consult your tax advisor or the IRS to confirm processes and the amount of credit that you can claim. For more information about the federal tax credit program, visit the IRS Web site at www.irs.gov.